Customer Service Representative

Are you looking for a rewarding career where you can help people every day? Do you thrive in a friendly, team-oriented environment where your hard work is valued and rewarded? Pinnacle Insurance, a trusted agency with over 50 years of experience, is looking for a Customer Support Specialist to be the voice of our company and provide top-tier service to our valued clients.

If you have a great personality, love helping people, and want to work for a company that puts its employees and clients first, this is the opportunity for you!

What You’ll Do:

• Answer incoming calls and assist clients with their insurance needs.
• Provide exceptional customer service and ensure clients feel valued.
• Help clients with policy questions, payments, and general inquiries.
• Work with our team to improve processes and create a seamless client experience.

What We’re Looking For:

• A positive attitude and a passion for helping others.
• Three years of customer support experience.
• Strong communication and organizational skills.
• Willingness to learn—insurance experience is nice but not required.
• Bilingual (English/Spanish) is a plus.

Why Join Us?

• Competitive pay: $22 - $27 per hour
• Growth opportunities in a thriving agency.
• Supportive, team-oriented work environment.

Ready to apply? Send us your resume today!

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer support: 3 years (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Property & Casualty License (Preferred)

Ability to Commute:

• West Jordan, UT 84088 (Required)

Ability to Relocate:

• West Jordan, UT 84088: Relocate before starting work (Required)

Work Location: In person