Customer Service Representative

Job Summary:

As a Customer Service Representative, you will be responsible for scheduling efficient routes, taking inbound phone calls, making outbound phone calls and performing other tasks related to Neuse customer relations. We offer a strong benefit package which includes: competitive compensation, health/dental/life insurance, retirement plan, and more!

General Responsibilities:

• Have great interpersonal and customer service skills;
• Provide an exceptional customer experience consistent with Neuse standards;
• Provide information to prospective customers and properly set up customer accounts;
• Possess strong organizational skills;
• Escalate appropriate inquiries or problems to mangers;
• Able to use logic and reasoning to identify problems and best solutions;
• Experience with PestPac is a bonus.