P
PAN ASIA HR CONSULTING PH INC.
Customer Service Representative
14 days ago
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Important information
Contract type:
Permanent
Salary:
₱420,000 – ₱480,000 / year
Location:
Metro Manila, Philippines
Work mode:
Onsite
Published on:
7 October 2026
What they need
- Education: At least 2 years completed college / Diploma or equivalent
- Experience: 1–2+ years Customer Service / Call Center experience
- Strong verbal and written English communication
- Excellent customer handling, active listening, and empathy
- Experienced in handling inquiries, complaints, and issue resolution
- Good problem-solving and decision-making skills
- Proficient in computer systems and customer service tools
- Accurate in processing transactions and maintaining customer records
- Able to work under pressure and meet KPIs – AHT, Quality, CSAT
- Willing to work shifting schedules, weekends, and holidays
- Strong teamwork, adaptability, and customer-focused mindset
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