Pan Asia HR Consulting
Customer Service Representative
21 days ago
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Important information
Contract type:
Permanent
Location:
Taguig, Metro Manila, Philippines
Work mode:
Onsite
Published on:
7 October 2026
What they need
Customer Service Representative – Key Qualifications
- Education: At least 2 years completed college / Diploma or equivalent
- Experience: 1–2+ years Customer Service / Call Center experience
- Strong verbal and written English communication
- Excellent customer handling, active listening, and empathy
- Experienced in handling inquiries, complaints, and issue resolution
- Good problem-solving and decision-making skills
- Proficient in computer systems and customer service tools
- Accurate in processing transactions and maintaining customer records
- Able to work under pressure and meet KPIs – AHT, Quality, CSAT
- Willing to work shifting schedules, weekends, and holidays
- Strong teamwork, adaptability, and customer-focused mindset
Pay: Php35,000.00 - Php40,000.00 per month
Work Location: In person
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