Customer Service Representative

• Must have strong experience in direct customer interaction and relationship management.
• Comfortable handling customers through calls, meetings, emails, and WhatsApp.
• Should be confident in understanding customer requirements and providing appropriate solutions.
• Handle customer complaints, concerns, and escalations professionally.
• Conduct customer meetings and follow-ups when required.
• Coordinate with internal teams to ensure timely resolution of customer issues.
• Build long-term relationships with customers and ensure a positive customer experience.
• Strong communication, presentation, and interpersonal skills are essential.
• Candidates with experience in B2B customer handling or the IT/software industry will be preferred.

Pay: ₹500,000.00 - ₹600,000.00 per year

Application Question(s):

• Notice Period

Experience:

• Software Industry: 3 years (Preferred)
• Customer Facing: 3 years (Preferred)

Work Location: In person