Customer Service Representative

Avis Budget Car & Truck Rental

What do think about dealing one on one with customers everyday, working around vehicles and using your selling skills to achieve the best possible results?

Avis Budget Car & Truck Rental is one of Australia's leading vehicle rental companies and has built a reputation on offering the great vehicles, great deals and the best customer service.

We are a franchised operation with suburban outlets within Brisbane and the Gold Coast and are seeking energetic, career minded people who possess a passion for delivering great customer service, take pride in their profession and work well under pressure and in a team environment.

Avis Budget Car & Truck Rental is committed to excellence in customer service.

You will assist with the sales activities, business development, team motivation and provide a high level of service to our customers.

The ideal candidate loves talking to people and proactively helping customers. You will be responsible for creating ethical, professional, and sustainable environment for our customers.

You will receive comprehensive training while working with a great team of people

Responsibilities

• Communicate with customers via phone, and in person, extends to strong written and verbal communication skills.
• Work with internal departments to meet customer's needs.
• Promote and sell Avis/Budget products and services.
• Cleaning Vehicles is required
• Driving Vehicle is required
• Keeping records of customer interactions, processing customer accounts, filing documents regarding rental agreements.

Qualifications

• Applicants must hold a current driver’s licence.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, monitor and organise business demands on daily basis.
• Flexible approach to multiple assigned work
• Work a rotating roster that includes alternate weekends and Public Holidays.