Customer Service Representative

• Supportive Team Culture And Collaborative Environment
• Comprehensive Training And Ongoing Support To Help You Succeed In The Role
• Temporary Assignment With Ongoing Opportunities

About the Role:
We are seeking a Customer Service Representative for a temporary assignment with a well-established Christchurch organisation. Working as part of a busy and collaborative team, you will be the first point of contact for customers, assisting with enquiries and delivering exceptional service across multiple channels. This is a fantastic opportunity to further develop your customer service and administration skills while gaining experience within a professional environment.

This is a full-time position operating on a roster between 7:00am and 9:00pm, Monday to Friday, with a rotational weekend shift approximately every 5-6 weeks.
  
Key Responsibilities:

• Responding to customer enquiries via phone and email
• Providing accurate information and solutions to customers
• Following established processes to resolve customer enquiries efficiently
• Liaising with internal teams to achieve positive customer outcomes

Skills and Experience:

• Previous customer service experience within retail, hospitality, administration, contact centre, or a similar customer-focused environment
• Excellent communication and problem-solving skills
• Confidence using technology and managing multiple systems
• A proactive, organised approach with strong attention to detail
• A team-focused attitude and a passion for helping others

Benefits:

• Up to $32 per hour plus 8% holiday pay and KiwiSaver
• Full-time hours with a rotating roster
• Excellent training and ongoing support within a professional organisation
• Potential for assignment extensions and future opportunities

About the Company and Culture:

Our client is a well-established organisation committed to delivering outstanding service to its customers and community. They pride themselves on fostering a collaborative, supportive, and inclusive workplace where employees are encouraged to learn, develop, and contribute to team success.
 
About Ryan Recruitment:

Canterbury-owned, Ryan Recruitment has proudly supported candidates and clients for over 38 years. Our network, personalised service, and reputation are what set us apart. We are committed to giving back to the community, supporting Assistance Dogs and other charities.
 
How to Apply:
Apply online today. Applications will be acknowledged within five working days.
 
Applicants must have the legal right to work in New Zealand.
At Ryan, we are committed to building diverse and inclusive workplaces and welcome applications from all backgrounds.