Customer Service Representative

Role: Customer Service Representative

We are currently looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will possess strong communication skills, excellent problem-solving abilities, and a genuine passion for providing outstanding customer support.

Kindly send your CV to [email protected]

Location: Bacolod City and Talisay City
Work Mode: Full On-site
Position: Full-Time

Qualifications:

• Preferably minimum of 1 year experience in a customer service role.
• No prior experience required – Fresh graduates are welcome to apply
• Strong verbal and written English communication skills
• Excellent problem-solving and multitasking abilities
• Demonstrated patience and empathy in customer interactions
• Proficient in using computers and relevant software applications
• Ability to thrive in a fast-paced, team-oriented environment

Key Responsibilities:

• Handle customer inquiries through phone, email, and chat
• Resolve customer complaints and issues in a timely and efficient manner
• Provide accurate product information and basic technical support
• Document customer interactions and maintain detailed records
• Follow up with customers to ensure issues are fully resolved and satisfaction is achieved

If you're passionate about delivering excellent customer service and are ready to grow with a dynamic team, we want to hear from you!