The Manipal Group
Customer Service Representative
14 days ago
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Important information
Contract type:
Permanent
Location:
Kerala, India
Work mode:
Onsite
Published on:
9 October 2026
What they need
We are seeking a dedicated Customer Service Representative to join our team in Karnataka or Kerala. The ideal candidate will be responsible for providing exceptional customer support across various channels, including voice, semi-voice, and chat processes. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for outstanding service. Key responsibilities include responding to customer inquiries, resolving issues, and providing information about products and services. The representative will also be expected to document interactions and follow up on customer requests as necessary. Required skills for this position include strong communication abilities, a customer-oriented mindset, and familiarity with BPO operations. Candidates should be adaptable and able to work in a fast-paced environment. If you are passionate about helping customers and have experience in customer service or support roles, we encourage you to apply.
This job is provided by Shine.com
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