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Customer Service Representative

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Onsite

Customer Service Representative

The Manipal Group

Customer Service Representative

14 days ago

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Important information


Contract type:

Permanent

Location:

Kerala, India

Work mode:

Onsite

Published on:

9 October 2026

What they need


We are seeking a dedicated Customer Service Representative to join our team in Karnataka or Kerala. The ideal candidate will be responsible for providing exceptional customer support across various channels, including voice, semi-voice, and chat processes. This role is crucial in ensuring customer satisfaction and maintaining the company's reputation for outstanding service. Key responsibilities include responding to customer inquiries, resolving issues, and providing information about products and services. The representative will also be expected to document interactions and follow up on customer requests as necessary. Required skills for this position include strong communication abilities, a customer-oriented mindset, and familiarity with BPO operations. Candidates should be adaptable and able to work in a fast-paced environment. If you are passionate about helping customers and have experience in customer service or support roles, we encourage you to apply.

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