Customer Service Representative

Circulation Customer Service Representative

The Ledger Independent/Champion Media

About Us: At Champion Media, our publications have a rich history of serving their communities for well over 100 years, providing news, entertainment, and a voice for the people who call these towns and cities “homes.” In addition to print newspaper, we are proud of the innovative digital products and services we provide our readers and advertisers. Our digital channels allow us to connect with people in new and exciting ways, providing timely updates, breaking news, photo galleries, and video content across all devices.

Job Summary: The Ledger Independent is seeking a detail-oriented Customer Service Representative to join our team in Maysville. This role is the face of our office, providing essential support to our readers and advertising partners.

What Will I Be Doing?

• Advertising Support: Assist clients with the placement of classified and legal advertisements.
• Circulation & Renewals: Process subscription renewals and handle general service inquiries.
• Administrative Excellence: Manage service calls and ensure all data entry is handled with precision
• All other duties as assigned.

Do I Have What It Takes?

• Experience: Previous customer service experience is preferred, but a positive, professional attitude is a must.
• Technical Proficiency: Strong computer skills are essential for navigating our ad placement and circulation systems.
• Attention to Detail: Accuracy is a top priority, particularly when handling legal notices and client accounts.

Champion Media provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This includes providing policies for reasonable accommodations.

This policy applies to all employees and applicants, as well as contractors, interns, volunteers, and any others conducting business with or on behalf of Champion Media. It applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pay: From $10.50 per hour

People with a criminal record are encouraged to apply

Work Location: In person