Customer Service Representative

Full-Time | Monday-Friday | In Office

$22-$27 per hour + Benefits + 4-40 Career Path

Enterprise Risk Associates is growing and seeking a customer-focused insurance professional. An active Florida 4-40 Customer Representative License is preferred, but not necessary.

This is an excellent opportunity for someone who wants to continue developing their insurance career, gain additional experience in personal and commercial lines, and receive support toward obtaining a Florida 2-20 General Lines License.

We are looking for someone who takes pride in helping clients, providing excellent service, and being part of a team-focused environment.

Responsibilities

• Assist clients with policy service requests and insurance questions
• Review policies, renewals, endorsements, and billing inquiries
• Prepare quotes and process policy changes as permitted by your license
• Follow up on renewals, cancellations, and outstanding client requests
• Communicate with carriers and underwriting teams
• Maintain accurate client records in Applied Epic
• Support commercial and personal lines account servicing
• Build strong relationships through exceptional customer service

Qualifications

• Active Florida 4-40 Customer Representative License required
• Property & casualty insurance experience preferred
• Applied Epic experience preferred
• Strong customer service and communication skills
• Detail-oriented and organized
• Ability to manage multiple priorities
• Professional and dependable work ethic
• Interest in continuing education and career growth
• Bilingual English/Spanish is a plus

Compensation & Benefits

• $22-$27 per hour based on experience
• Health benefits
• 401(k)
• Paid vacation
• Paid sick time
• Ongoing training and support
• Continuing education opportunities
• Support toward obtaining a Florida 2-20 License
• Career advancement opportunities

Schedule

• Monday-Friday
• Full-time
• In-office position
• Bradenton, FL

If you're looking for a company that invests in its employees, supports professional growth, and provides a clear path for career advancement, we'd love to meet you.