Customer Service Representative

Customer Service Executive – International & Domestic Voice Process

Company: Multiple Client
Location: Noida, Uttar Pradesh
Job Type: Full-Time
Work Mode: Work From Office
Process: International & Domestic Voice Process
Salary: Up to ₹35,000 per month

Interested candidates can share their updated CV or resume via WhatsApp at 6397176414

Job Description

We are hiring enthusiastic and customer-focused candidates for International and Domestic Voice Process roles in Noida. The ideal candidates should have good communication skills, a positive attitude, and the ability to handle customer queries professionally over calls.

Key Responsibilities

• Handle inbound and/or outbound customer calls as per process requirements.
• Assist customers with their queries, requests, and concerns.
• Provide accurate information about products, services, and company policies.
• Resolve customer issues efficiently while maintaining service quality.
• Maintain proper records of customer interactions in the system.
• Ensure customer satisfaction through professional and courteous communication.
• Meet process-specific performance targets, quality standards, and productivity metrics.
• Follow company policies, call-handling procedures, and compliance guidelines.

Eligibility Criteria

• Education: 12th Pass / Undergraduate / Graduate.
• Experience: Freshers and experienced candidates can apply.
• Communication: Good verbal communication skills in English and/or Hindi, depending on the process.
• Skills: Basic computer knowledge, active listening, problem-solving, and customer-handling skills.
• Candidates should be comfortable working in a voice-based customer service environment.
• Candidates applying for international voice processes should be comfortable communicating in English.

Salary & Benefits

• Salary: Up to ₹25,000 per month, depending on experience, communication skills, and process.
• Opportunity to work in an established customer service environment.
• Training and learning opportunities.
• Career growth opportunities for deserving candidates.

Working Conditions

• Location: Noida.
• Work Mode: Work From Office.
• Shift: As per process requirements; rotational shifts may apply, particularly for international processes.
• Weekly Off: As per company policy.

Who Can Apply?

Freshers, 12th-pass candidates, undergraduates, graduates, and experienced customer service professionals looking for opportunities in domestic or international voice processes are welcome to apply.

Interested candidates can share their updated CV or resume via WhatsApp.

Contact Number: 6397176414

Apply now and take the next step in your career!

Note: Salary, shift timings, weekly offs, and other benefits will depend on the specific process and employer requirements.

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person