Customer Service Representative

Quality Mobile Home Services is currently hiring for a full-time Customer Service Representative to provide excellent customer service while speaking with potential clients on the phone in the Lake Elsinore, CA area. This call center position earns a competitive wage of $15.00 - $17.00 per hour plus commission and potential bonuses.

In addition to competitive pay and our supportive company culture, we offer our call center associates a healthcare package after 90 days and weekly pay.

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This full-time phone position works an 8-hour shift, Monday - Friday, with no weekend work.

As a Customer Service Representative, you make a great first impression on behalf of our company. Your friendly tone on the phone is music to a potential client's ear when they call to get a quote, ask a question, or voice a concern. You listen closely, communicate clearly, and follow up when necessary, all to show our clients that we are eager to provide the best service possible.

Sometimes, the questions or concerns come in by email, which means you address multiple issues at once. You are focused, though, and you know how to prioritize. You do so while striving to make every customer feel like they are your sole concern. It's exhilarating to be part of a company that helps people live comfortable lives in beautiful mobile homes. You are proud to play such a key role in introducing our company to others!

ABOUT QUALITY MOBILE HOME SERVICES

We are a thriving general contractor that specializes in repairs and remodels of mobile, modular, and manufactured homes. Since 2014, we've been providing top-quality services to customers in Lake Elsinore. We now additionally serve northern California and multiple areas in Arizona. We are a licensed, bonded, and insured full-service contractor that handles everything from foundations, leveling, flooring, plumbing repair, and re-piping, to cosmetic work and more! From the roof to the foundation and everything in between, one call does it all. In addition to countless satisfied customers, we've been acknowledged by professionals on multiple occasions. We are rated A+ by the Better Business Bureau and have earned a spot on the INC 5000 list of fastest-growing private companies in the US. Additionally, our company was named the GOLD Stevie® Winner: American Business Award Company of the Year for construction in 2020.

Because we want our employees to be successful and enjoy working for us, we offer high-quality training, generous benefits, and excellent pay. We strive to hire good people and give them the tools to become great. If you're looking to join a team that's supportive and optimistic, look no further!

OUR IDEAL CUSTOMER SERVICE REPRESENTATIVE

• Career-minded - Looking for more than just a job
• Dependable- Reliable, shows up on time and prepared
• Takes pride in your work - Pays close attention to detail and goes above and beyond
• Team player - Works well with others
• Respectful- Treats others with kindness and dignity

If this sounds like the right call center position for you, keep reading!

REQUIREMENTS FOR A CUSTOMER SERVICE REPRESENTATIVE

• 1+ years of verifiable call center experience listed on the resume
• Ability to manage a high volume of incoming and outgoing calls
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Must be a people‑oriented, customer‑focused individual

Experience in the construction industry would be a plus.

If you meet the above requirements, we need you. Apply today to join our call center team as a Customer Service Representative!

Location: 92530