Customer Service Representative

We are seeking a friendly, organized, and customer-focused Customer Service Representative to join our team. This is an excellent opportunity for someone who enjoys helping others, thrives in a collaborative environment, and is interested in building a long-term career in the insurance industry. We provide paid training and support for obtaining your insurance license.

Responsibilities

• Deliver exceptional customer service by phone, email, and in person.
• Maintain accurate customer records and documentation.
• Assist the agency team with administrative tasks and follow-up.
• Build and maintain positive relationships with new and existing customers.
• Work collaboratively with team members to provide an outstanding customer experience.

Qualifications

• Associate's degree required.
• Previous customer service or office experience preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Basic computer proficiency and the ability to learn agency management software.
• Positive attitude, dependable work ethic, and a commitment to professional growth.
• Interest in obtaining an insurance license and developing a career in the insurance industry.

Benefits & Perks

• Competitive salary based on experience.
• Paid training and insurance licensing.
• Paid time off and paid holidays.
• Commission opportunities after obtaining insurance licensing.
• IRA retirement plan.
• Health insurance available (employee-paid).
• Supportive team environment with opportunities for career advancement.

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Work Location: In person