Customer Service Representative

Customer Service Representatives

Cleveland Cable Company are currently looking for Customer Service Representatives to work in our Middlesbrough office on a full time, permanent basis. This presents itself as a fantastic opportunity to work for a continuously successful department, to work for a company offering longevity and to become part of a successful and dynamic team!

We are looking to speak with candidates with experience within customer sales/ service, or candidates that have experience with taking a large volume of inbound telephone calls.

If you are someone that can deliver exceptional customer service, then Cleveland Cable Company would appreciate the opportunity to discuss the role with you!

Duties/ Skills

• Have excellent communication skills via telephone and email.
• Be able to liaise with clients in a friendly and professional manner.
• Be able to offer solutions to any client queries.
• Have a proactive attitude to work.
• Be computer literate to process a high volume of orders.
• Be able to work in a fast-paced environment.
• Enthusiastic about delivering excellent customer care.
• Good organisational skills.
• Time management & prioritisation.
• Data inputting.

Benefits

• Life insurance offering financial protection for employees nominated beneficiaries.
• 22 days holiday + all UK bank holidays, increasing to a maximum of 25 with length of service.
• Christmas saving scheme.
• Social events.
• Non contractual quarterly bonus.
• Free on-site car parking.
• 38.75 hours-Monday- Friday- Weekends off!
• Office based- Monday- Friday.

If you are someone very customer driven and you want to make a great addition to the already successful team, then please click apply today.

Job Types: Full-time, Permanent

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Application question(s):

• Please state your salary expectations.

Work Location: In person