Customer Service Representative

Position Description:

Customer Service Representative

Corrigan is looking for a dependable, customer-focused Customer Service Representative to join our team! In this role, you’ll be a key point of contact for our customers, helping answer questions, process orders, resolve account concerns, and coordinate with internal teams to ensure a positive customer experience.

If you enjoy working with people, staying organized, and balancing a variety of tasks in a fast-paced environment, we’d love to hear from you!

What You’ll Do:

• Provide friendly, professional customer service by phone, email, and in person.
• Enter, update, and verify customer orders and maintain accurate customer records.
• Answer questions regarding orders, billing, payments, accounts, and services.
• Process invoices, driver tickets, payments, deposits, and other customer transactions as assigned.
• Address customer concerns, document interactions, and follow up to ensure timely resolution.
• Work closely with dispatch, operations, sales, billing, and other departments to coordinate customer needs.
• Assist with general administrative duties, including data entry, switchboard coverage, mail, and filing.
• Escalate urgent, safety-related, or complex issues to the appropriate team members.
• Assist with additional location-specific duties, such as counter service or propane-cylinder support, when trained and assigned.

What We’re Looking For:

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• A customer-first attitude and professional approach to resolving concerns.
• Excellent attention to detail, organization, and time management skills.
• Ability to multitask and adapt to changing priorities in a fast-paced environment.
• Proficiency in Microsoft Office and willingness to learn new computer systems.
• Reliable attendance and a commitment to providing accurate, timely service.

Work Environment:

This position involves a combination of computer work, customer interaction, and routine office duties. Some locations may require standing for extended periods or assisting with operational tasks, including lifting up to 50 pounds, depending on the assignment. Reasonable accommodations will be provided in accordance with applicable law.

Additional Information: Corrigan Oil Co. - Who We Are

Corrigan Oil is an equal employment opportunity employer with a dedication to customer satisfaction and quality that is second to none. Corrigan Oil is a family-owned business offering long-term career opportunities and a culture where you will be treated with respect and proud to work within. Corrigan Oil has expanded into a family of companies including Corrigan Oil, Corrigan Propane, Corrigan Construction, Corrigan Towing and Heavy Haul, Corrigan Transportation, Corrigan Mechanical Contractors, Corrigan Environmental Solutions and Technical Environmental Services.

Corrigan Oil understands the importance of preserving our environment and giving back to the communities. At Corrigan, we are proud supporters of our communities and encourage our employees to be active leaders, mentors and volunteers.

Benefits:

Corrigan Oil offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• Medical, Dental & Vision Insurance.
• Life Insurance. Short-Term Disability Coverage.
• Vacation & Earned Sick Time. Paid Holidays.
• 401(k) Plan – Company matches 50% up to 5% employee income.

By applying to this position, you agree to the Alternate Dispute Agreement.

https://corriganoil.com/wp-content/uploads/2026/03/Corrigan-Oil-CE-Arbitration-Agreement-\_-Alternate-Dispute-Agreement63940733.286.pdf

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