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Customer Service Representative

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Onsite

Customer Service Representative

Shellee McLaughlin Agency - Farmers Insurance

Customer Service Representative

9 days ago

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Important information


Contract type:

Permanent

Salary:

$40,000 – $50,000 / year

Location:

Livermore, CA, USA

Work mode:

Onsite

Published on:

16 October 2026

What they need


Job Summary

Are you looking for a career to replace your job? Shellee McLaughlin Farmers Insurance in Livermore, California, is looking for an experienced sales representative to join our team. In this role, you will be responsible for selling products to customers utilizing phone, email, and video conferencing. You will be responsible for understanding their needs to offer products that can help them achieve their personal goals. Your prior experience in the industry will help you provide an exceptional experience to our customers. If you are an active listener, quickly build rapport with customers, are motivated, and are invested in your growth and success, this may be the perfect position for you. Apply today!

Responsibilities

  • Meet new business production goals and objectives as established.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Prospecting and generating new business through leads & referral sources.
  • Provide exceptional customer service and support.
  • Develop and maintain client relationships.
  • Presents and explains insurance policy options based upon prospective client needs and their personal goals.

Qualifications

  • Prior Farmers Insurance office experience - preferred but not required**.**
  • Property & Casualty license - required
  • Strong verbal and written communication skills.
  • Excellent organizational skills with attention to detail.
  • Previous office or customer service experience.
  • Positive, team-oriented attitude and professional appearance.

What We Offer

  • Professional, supportive, and growth-oriented environment.
  • Opportunities for licensing and career development.
  • Competitive pay based on experience and licensing.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

  • On-the-job training
  • Paid time off
  • Professional development assistance

Ability to Commute:

  • Livermore, CA 94551 (Required)

Work Location: In person

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