Customer Service Representative

Company Description

We have to reach the right audience, we reverse engineer and formulate a strategy that will allow us to speak to your audience in the most compelling, engaging way possible.

Diversity creates stability, so we don’t specialise to one type of channel or industry. Broadly speaking our client portfolio falls into three categories: FTSE 100 companies, Non-Profits and Growth Industries

Job Description

In this position the Customer Representative with monitor the initial interactions with the end user. Ensure all processes are handled with accuracy and of a timely manor.

• Answering all in coming calls
• Answer any customer questions
• Dealing with customer feed back on marketing campaigns
• Engaging with customers
• Sending quotes to customers
• Building helpful and meaningful relationships
• Report to CS Manager daily

Qualifications

• 1 years experience Preferred

Additional Information

What do you get?

On joining the WIN family you can expect to be competitively rewarded for your hard work. You will also be entitled to a wide range of benefits to support your needs and lifestyle, including

• Referral bonus for new hires
• Team Breakfasts and socials
• Awards through out the year
• Opportunity for training and skill development