Customer Service Representative

Job Title:  Customer Service Representative

Location:  Chandler, AZ 85224

Work Arrangement:  Hybrid (4 day onsite in a week)

Client Industry:  Banking/Finance

Duration:  12 Months Contract [Possibility for FTE Conversion]

Schedule:  Monday to Friday, 8 AM - 5 PM AZ Time

About the Role

We are hiring a  Customer Service Representative . This is a fantastic opportunity to work with one of the Fortune 10 companies in the U.S.

Key Responsibilities

• Providing first line support for the internal employees’ resources via voice and chat channels as part of the 24*7 Global Service Desk.

• Partnering with our regional and international partners to deliver best in class client care.

What We’re Looking For

• Requires 1-3 years of experience

• Excellent Client Care / Customer Service skills.

• Work well as a team and build relationships to the global partners.

• Excellent organizational skills, with the ability to prioritize workload.

• Ability to multitask and maintain focus on all areas of responsibility concurrently.

• Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.

• Able to work in a fast-paced environment.

Compensation

Hourly Rate:  $18 - $20 per hour 

This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

About Us

At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.

Ready to Apply?

Apply now or reach out to  Saurabh Bera  at  973-232-1089  for more information. We look forward to speaking with you!