Customer Service Representative

At Intugo, we partner with a foreign company specializing in immigration law and legal services, helping individuals in the United States navigate immigration processes, including work permits, work visas, and permanent residency applications.

We are currently seeking a Customer Service Representative to provide exceptional customer service, assist clients with inquiries, and follow up on immigration case updates.

Key Responsibilities Respond to customer inquiries promptly and professionally via phone and email.

Provide timely follow-ups regarding clients' immigration case status.

Direct clients to the appropriate department when necessary.

Maintain effective communication to ensure a positive customer experience.

Collaborate with team members to achieve service goals and maintain customer satisfaction.

Previous experience is a plus but not mandatory.

Compensation & Benefits Monthly Gross Salary: $16,000 MXN.

Performance Bonus

Food Vouchers

Paid Time Off

Legal Benefits

Join Our Team!

If you have excellent communication skills, enjoy helping others, and are looking for an opportunity to grow professionally in a customer-focused environment, we would love to hear from you!

Apply today and become part of Intugo!

Job Type: Full-time

English (Required)

Work Location: In person