Customer Service Representative

Are you looking for a position as a Manager of First Impressions... aka Customer Service Representative and Office Assistant Texas Medical Plans is waiting for you!

Texas Medical Plans is a family-oriented, established Independent Insurance Agency in Wimberley that has served Texans for over 35 years. We are searching for the perfect match to join our family long term. We love to develop people and help them build and expand their skill sets.

A handful of your duties on the front lines here include...

• Answering multiple incoming phone calls with a smile
• Making the caller feel comfortable as you gather pertinent information
• Provide top level customer service providing solutions to our clients’ needs
• Focusing on the details required to operate across several online platforms

Our perfect teammate:

• must be dependable.
• team motivated.
• have an eagle eye for detail.­
• be able to work independently.
• open and receptive to personal development.
• possess excellent customer service skills. It’s what we do…it’s who we are!
• strong computer skills - Microsoft 365, Word, Excel, Teams, Adobe PDF Editor, Outlook email and calendar.
• cannot be intimidated by change because the insurance world is always changing.
• must be adaptable; it is crucial.

Our team raves about...

• Our reputation in the community; it makes them proud to tell people they work here.
• Our flexibility, understanding, honesty and transparency.
• Our relaxed professional environment.
• The leadership here has an open-door policy whenever the need arises and regularly shows appreciation in a variety of ways.
• Our emphasis on personal growth and regular group trainings

Benefits to joining our team:

• Flexible schedule, but full-time hours is preferred Monday - Friday from 9am to 5pm
• Animal friendly office where there are dogs and cats working alongside us daily
• Paid time off & paid holidays
• Insurance benefits offered
• Unlimited coffee
• Pay: $15 - $18 / hour

Just a quick phone call together can tell us if we are the perfect pair.

Email your resume to [email protected] or call (512) 847-3164

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Flexible schedule
• On-the-job training
• Professional development assistance

Work Location: In person