Customer Service Representative

Customer Service Representative – Entry Level | Sheffield

Full-Time | Monday to Friday | No Weekends | Paid Training Provided

Good with people? Quick on your feet? Looking for a job where your personality is an advantage, not something you have to leave at the door?

We're recruiting a friendly and motivated Customer Service Representative to join our growing team in Sheffield.

This is an exciting opportunity for someone who enjoys meeting new people, solving problems and creating positive customer experiences. You'll be part of a customer-focused sales and marketing team, helping people understand products, services and promotional offers while building strong customer relationships.

As a Customer Service Representative, you'll receive full training, develop practical communication skills and have opportunities to grow professionally.

Your Role

As a Customer Service Representative in Sheffield, you'll be responsible for:

• Engaging with customers in a friendly and professional manner
• Answering questions about products, services and current promotions
• Understanding customer needs and recommending suitable options
• Providing clear information and helping customers make informed decisions
• Supporting customer registrations and sales activities
• Handling general enquiries and resolving straightforward concerns
• Maintaining a positive customer experience throughout each interaction
• Working alongside colleagues to achieve daily team objectives

What We're Looking For

We're looking for someone who brings enthusiasm, reliability and a genuine interest in working with people.

The ideal Customer Service Representative will have:

• Excellent communication and listening skills
• A friendly, approachable and confident personality
• A positive attitude and willingness to learn
• Good problem-solving abilities
• Strong teamwork and interpersonal skills
• A professional and dependable approach
• An interest in customer service, sales or marketing

This is an entry-level position, and full training will be provided. Experience in retail, hospitality or other customer-facing roles is welcome.

Benefits & Opportunities

• Monday to Friday working week – Full-time hours with weekends free
• Paid training – Learn the role with practical, hands-on guidance
• Full training provided – Develop customer service, communication and sales skills
• Career progression opportunities – Potential to move into senior customer service, sales or team leadership roles
• Team events – Social activities and team-building opportunities
• Company events – Celebrations, networking and company activities
• Ongoing coaching – Regular feedback and support as you develop
• Varied customer interactions – Build experience working with different people and customer needs

Apply Today

If you're looking for an entry-level Customer Service Representative job in Sheffield with a Monday-to-Friday schedule, paid training and opportunities to progress, we'd love to hear from you.

Apply today with your CV to be considered.

Pay: £13.00-£16.00 per hour

Benefits:

• Company events
• Cycle to work scheme
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Private medical insurance
• Sick pay

Work authorisation:

• United Kingdom (preferred)

Work Location: In person