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Customer Service Representative (CSR)

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Onsite

Customer Service Representative (CSR)

Trade Mate Distribution Inc.

Customer Service Representative (CSR)

2 months ago

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Important information


Contract type:

Permanent

Location:

Valenzuela, Metro Manila, Philippines

Work mode:

Onsite

Published on:

4 September 2026

What they need


About the role

Customer Service Representative (CSR) role handling customer inquiries and concerns through chat, phone, and email.

Key responsibilities

  • Handle customer inquiries and concerns through chat, phone, and email
  • Provide product information, order updates, and assistance
  • Respond promptly and professionally to customer messages
  • Resolve complaints and escalate complex concerns when needed
  • Process orders, follow-ups, and customer requests accurately
  • Maintain excellent customer service and satisfaction

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