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Customer Service Representative ( CSR)

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Onsite

Customer Service Representative ( CSR)

Btw Financial Services & Imf

Customer Service Representative ( CSR)

Skills

CRM

1 month ago

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Important information


Contract type:

Permanent

Location:

Pune, Maharashtra, India

Work mode:

Onsite

Published on:

18 September 2026

What they need


  • Handle incoming/outgoing calls professionally.
  • Understand caller needs and route to the right team member.
  • Prepare and maintain daily reports.
  • Cross-check inquiries in CRM; ensure all calls connect to clients.
  • Follow up on callbacks within specified timelines.
  • Uphold decorum and efficiency in the telephone department.

Location - Prashant Bunglow, 33/15, Karve Rd, opp. Garware College, Kachare Colony, Deccan Gymkhana, Pune, Maharashtra 411004

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