Vercxs
Customer Service Representative (CSR)
24 days ago
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Important information
Contract type:
Permanent
Location:
Cebu City, 6000 Cebu, Philippines
Work mode:
Onsite
Published on:
29 September 2026
What they need
Night Shift | Email & Chat Support (with Voice as needed)
Join our growing team and build your career in customer service!
Work Setup: On-site
Shift: Night Shift
Job Responsibilities:
- Respond to customer inquiries through email and chat
- Provide clear, professional, and friendly customer assistance
- Handle a small amount of voice support when needed
- Resolve customer concerns and provide appropriate solutions
- Document customer interactions accurately
- Follow company policies, procedures, and service standards
- Maintain a positive customer experience at all times
✅ Qualifications:
- Excellent written and verbal communication skills
- Comfortable handling email, chat, and occasional voice calls
- Customer service experience is an advantage, but fresh graduates are welcome to apply
- Willing to work on a night shift schedule
- Basic computer and typing skills
- Ability to multitask and work independently
- Reliable, adaptable, and customer-focused
Be part of our team and start your customer service career with us!
Pay: Php12,000.00 - Php15,000.00 per month
Benefits:
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person
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