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Customer Service Representative (CSR)

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Onsite

Customer Service Representative (CSR)

Vercxs

Customer Service Representative (CSR)

24 days ago

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Important information


Contract type:

Permanent

Location:

Cebu City, 6000 Cebu, Philippines

Work mode:

Onsite

Published on:

29 September 2026

What they need


Night Shift | Email & Chat Support (with Voice as needed)

Join our growing team and build your career in customer service!

Work Setup: On-site
Shift: Night Shift

Job Responsibilities:

  • Respond to customer inquiries through email and chat
  • Provide clear, professional, and friendly customer assistance
  • Handle a small amount of voice support when needed
  • Resolve customer concerns and provide appropriate solutions
  • Document customer interactions accurately
  • Follow company policies, procedures, and service standards
  • Maintain a positive customer experience at all times

✅ Qualifications:

  • Excellent written and verbal communication skills
  • Comfortable handling email, chat, and occasional voice calls
  • Customer service experience is an advantage, but fresh graduates are welcome to apply
  • Willing to work on a night shift schedule
  • Basic computer and typing skills
  • Ability to multitask and work independently
  • Reliable, adaptable, and customer-focused

Be part of our team and start your customer service career with us!

Pay: Php12,000.00 - Php15,000.00 per month

Benefits:

  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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