Customer Service Representative - English Speaker

Managing the Order-to-Invoice process, Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat), Order management and backlog monitoring, Handling and responding to customer requests and backlog changes, Coordinating with internal departments such as Sales and Logistics, Ensuring On-Time Delivery in line with customer and company targets, Driving customer satisfaction and process efficiency.

Desired Candidate Profile

Proficiency in English Solid knowledge of Microsoft Office , especially Excel (intermediate to advanced), Previous experience in Customer Service , Excellent communication and coordination skills, A customer-focused mindset, Strong team player.