Customer Service Representative – Entry-Level

AGC Auto Glass & Car Care is looking for an enthusiastic, dependable, and customer-focused Customer Service Representative to join our growing team.

Entry-Level Opportunity | Paid Training | No Experience Required

Looking for your first full-time career opportunity? Or ready to make a change from retail, hospitality, restaurant, sales, or another customer-facing job?

No automotive experience is required. Previous customer service experience is also not required. We provide paid training and hands-on coaching to help you learn the role and succeed.

This is a full-time, hands-on customer service position—not a traditional desk job. You'll work directly with customers, learn about automotive services, and help people find solutions for their vehicle needs.

If you're friendly, dependable, motivated, and enjoy working with people, we'd like to hear from you.

Why Join AGC Auto Glass & Car Care?

We believe people can build a successful career when they're given the right training, support, and opportunity. Our team members receive ongoing coaching and opportunities to develop their skills and advance within the company.

What We Offer

• Paid training and hands-on coaching
• No automotive experience required
• Full-time employment
• Performance-based bonuses and incentives
• Opportunities for advancement into leadership and management
• Ongoing coaching and career development
• Friendly, team-oriented work environment
• Hands-on experience in customer service and automotive services
• Opportunity to work with military personnel, retail partners, and local customers
• Opportunity to build a long-term career with a growing company

Compensation:

$45,000 - $60,000 yearly

Responsibilities:

As a Customer Service Representative, you'll be an important part of the customer experience. You'll help customers understand our services, answer questions, and make sure they receive professional and friendly service.

Responsibilities include:

• Greet customers with a friendly and professional attitude
• Answer customer questions and provide information about our services
• Educate customers about windshield repair and auto glass services
• Assist customers with insurance claim information and documentation
• Identify vehicle damage and understand customer needs
• Explain and recommend appropriate services, including window tint, hail damage repair, headlight restoration, and mobile auto glass service
• Maintain accurate customer records and information
• Communicate effectively with customers and team members
• Address customer questions and concerns professionally
• Provide a positive customer experience from start to finish
• Work effectively in a fast-paced, hands-on environment

Qualifications:

We're looking for people who are willing to learn and take pride in providing great customer service.

You may be a great fit if you:

• Enjoy working with and helping people
• Have a positive and professional attitude
• Communicate clearly and confidently
• Are dependable and take responsibility for your work
• Are comfortable learning new products, services, and processes
• Can stay organized and manage multiple tasks
• Work well independently and as part of a team
• Are motivated to grow and take on additional responsibility
• Have previous customer service, retail, hospitality, restaurant, or sales experience — helpful, but not required
• Have a high school diploma or equivalent — preferred
• Have a valid driver's license — preferred

A Great Opportunity for Entry-Level Candidates

This position is a great fit for candidates who are:

• Looking for an entry-level customer service job
• Starting their first full-time career
• Transitioning from retail, hospitality, restaurants, or other customer-facing work
• Interested in developing professional and customer service skills
• Looking for paid training and opportunities to advance
• Interested in a hands-on work environment
• Motivated to learn and build a long-term career

You don't need an automotive background to get started. We'll provide the training and support you need to learn our services and become confident in the role.

About Company

At AGC Auto Glass & Car Care, we're committed to delivering exceptional automotive glass and vehicle care services while creating an outstanding experience for every customer. From windshield repair and replacement to ADAS recalibration, window tint, and other vehicle protection services, we take pride in providing quality workmanship backed by honest, dependable service.

Our mission is simple: to keep our customers safe on the road while providing exceptional service and building lasting relationships.