Customer Service Representative – Entry Level

We are a growing marketing and promotional services firm seeking friendly, motivated individuals to join our team as Entry-Level Customer Service Representatives.

This is a great opportunity for candidates who enjoy working with people, providing customer service, learning new skills, and building professional experience. No previous customer service, sales, or marketing experience is required. We provide hands-on training and ongoing support.

As a Customer Service Representative, you will represent our clients at community events, retail locations, promotional events, and customer outreach campaigns. You will interact directly with customers, answer questions, provide information about products and services, and create a positive customer experience.

What You’ll Do

• Interact with customers in a friendly and professional manner
• Provide excellent customer service and answer customer questions
• Represent client brands at events, retail locations, and promotional campaigns
• Explain products, services, promotions, and offers clearly
• Assist with customer acquisition and engagement activities
• Help create positive experiences that strengthen customer relationships
• Communicate customer feedback and questions to the team
• Work with team members to meet daily customer service and campaign goals
• Participate in training focused on customer service, communication, marketing, and sales

What We’re Looking For

We welcome candidates from a variety of backgrounds. No previous experience is required.

The ideal candidate is:

• Friendly, outgoing, and comfortable speaking with people
• Customer-focused and professional
• Reliable, punctual, and dependable
• Motivated to learn and develop new skills
• A strong communicator and team player
• Comfortable working in a fast-paced, people-oriented environment
• Able to work independently while contributing to a team

Entry-level candidates, recent graduates, students, hospitality workers, retail associates, and individuals looking to start a career in customer service, marketing, sales, or business development are encouraged to apply.

Training and Career Development

Our training program is designed to help entry-level team members build practical skills in:

• Customer service
• Communication
• Marketing
• Sales
• Customer acquisition
• Brand representation
• Team leadership
• Business development

You will receive paid training, hands-on coaching, and ongoing mentorship as you learn the role.

What We Offer

• Full-time opportunities
• Paid training
• Hands-on experience
• Supportive team environment
• Professional development and advancement opportunities
• Customer service, marketing, and sales training
• Opportunities to take on additional responsibility as you develop