Customer Service Representative - Fixed Weekend | Competitive Salary

Customer Service Representative (Call Center | Davao City)

Full-Time | Davao City | With or Without Experience

START YOUR CAREER WITH US

Looking for your first job or your next career opportunity? We welcome High School Graduates, Senior High School Graduates, College Level, and College Graduates — whether you're a fresh applicant or an experienced BPO or customer service professional.

No BPO experience? No problem. Paid training is provided from Day 1.Already experienced? Great. Bring your skills and grow with us.

COMPENSATION & BENEFITS

• Performance-based incentives
• Paid training from Day 1
• Career growth and promotion opportunities
• Supportive and collaborative work environment
• Government-mandated benefits
• 13th Month Pay

Compensation, incentives, and additional benefits may vary depending on the assigned account, client program, qualifications, and final employment offer.

WHAT YOU'LL DO

• Assist customers through phone, chat, or email
• Answer inquiries and provide accurate information
• Understand customer concerns and provide appropriate solutions
• Resolve issues efficiently while maintaining excellent customer service
• Maintain professionalism and empathy during every interaction
• Document customer interactions and resolutions accurately
• Escalate complex concerns when necessary
• Meet quality, productivity, and customer satisfaction standards

QUALIFICATIONS

• High School Graduate or above
• With or without BPO/customer service experience
• Good English communication skills
• Strong customer service and problem-solving skills
• Basic computer skills and ability to multitask
• Customer-focused and willing to learn
• Willing to work onsite in Davao City
• Willing to work on shifting schedules, including weekends and holidays

Fresh graduates and first-time job seekers are welcome to apply. Experienced BPO and customer service professionals are highly encouraged to apply as well.

WHY JOIN US?

Whether you're starting your first job, changing careers, building your customer service skills, or continuing your BPO journey, there's an opportunity for you.

We provide paid training, coaching, and career development to help you build valuable communication, customer service, and problem-solving skills.

Your experience matters. Your potential matters too.

WORK SETUP

Location: Davao CityWork Arrangement: OnsiteEmployment: Full-TimeSchedule: ShiftingTraining: Paid training from Day 1Experience: With or without experience

ABOUT CALDWELL COMMUNICATIONS

Caldwell Communications connects talented individuals with rewarding opportunities in the BPO industry. We support our employees through training, professional development, and opportunities for long-term career growth.

APPLY TODAY

Your next career opportunity could start here.

Whether you're a High School Graduate looking for your first job, a fresh graduate starting your career, or an experienced BPO or customer service professional looking for your next opportunity, you're welcome to apply.

With or without experience, we give you the opportunity to learn, grow, and build a rewarding career in customer service.

Apply now and take the next step toward your career with Caldwell Communications.

Pay: Php19,000.00 - Php30,000.00 per month

Benefits:

• Free parking
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person