Customer Service Representative – Float

At Swanson Center, our work is rooted in compassion, collaboration, and community impact. Join a dedicated team of professionals committed to supporting mental health and recovery across La Porte County, where your skills make a meaningful difference every day.

Candidates must have lived experience receiving mental health or substance use treatment and be in recovery for at least one year. A high school diploma or equivalent is required, and Certified Peer Support Specialist status is preferred. Candidates should have strong organizational, communication, and interpersonal skills, experience working with diverse populations and multidisciplinary teams, and a commitment to public health approaches, community collaboration, and client empowerment.

Customer Service Representative – Float

Performs a variety of routine clerical duties related to answering phones, enrolling clients, collection of demographic information, collecting payments, assisting staff and clients and other duties pertinent to the operation of a major program at both Michigan City and LaPorte locations.

Qualifications

Minimum high school education required and one year additional education/experience desired. Must be knowledgeable of general office procedures, recent call center experience, proficient computer skills, appointment scheduling for multiple providers and have standard office equipment skills. Must have a congenial personality and communicate well. Must be able to work independently and collaboratively in a team environment.

Submit an Application

Interested in joining our team? Submit your application today.