Customer Service Representative I

Join our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners.
Job Responsibilities

• Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions
• Safely drive and maintain company vehicles
• Help service, ship, and receive equipment in branch warehouse
• Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs
• Maintain a neat appearance, including wearing a company uniform
• Adhere to the operations process, including quality management system standards
• Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners
• Participate in business planning and professional development sessions
• All other duties as assigned

Preferred Education

• High School Graduate or equivalent

• Valid driver’s license and good driving record for the past 3 years
  Skills & Abilities

• Ability to provide excellent customer service to professionals in the healthcare industry

• Ability to use our company portal daily to manage equipment maintenance orders and deliveries

• Ability to work multiple shifts, including on-call as needed

• Able to read and write in English and perform math calculations

• Able to work unsupervised

• Excellent communication skills

• Lift up to 75 lbs. and push/pull up to 150 lbs

.•Ability to pass a DOT certification/physical