Customer Service Representative (Inbound Call Centre UK)

OFFICE LOCATION :

Civic Centre Bahria Town, Phase 4, Rawalpindi.

SALARY :

(Stable Income not target or commission based)

EXPERIENCE:

Relevant experience and fresh both can apply.

ABOUT US:

We have an exciting opportunity for talented and educated individuals to join our dynamic team as Customer Service Representatives (Cab Controller). This permanent opportunity is well suited for individuals who want to be a part of a thriving and supportive workplace and grow financially as well as professionally.

JOB DESCRIPTION:

As a Customer Service Representative/(Cab Controller) your duties may include the following:

• Answering telephone calls and making taxi bookings for customers.
• Delivering a high level of professional customer service at all times.
• Dealing with email bookings and inquiries and completing admin work.
• Providing quotations to customers.
• Allocating bookings to drivers within time frames and driver locality.
• Dealing with customer complaints.

WHY WORK WITH US:

The development of our employees at 24/7 Hybrid Call Centre is paramount. To support this we offer these benefits:

• Highly competitive Salaries.
• On-the-job paid training.
• Security and stability in the job.
• Promotions and frequent increments.
• Flexible and supportive work environment

QUALIFICATIONS:

We are looking for candidates with these qualifications:

• A bachelor's degree from a good college or university.
• Excellent communication skills, written and verbal.
• Basic computer knowledge and typing skills.
• A professional telephone manner and customer service skills.
• Ability to work flexible shifts including night shifts, weekends, and public holidays
• Ability to deal with different levels of people.
• Self-motivated with a flexible work ethic.

Note : Only shortlisted people are contacted.

Job Types: Full-time, Contract, New-Grad

Work Location: In person