T
TP
Customer Service Representative – Mandarin Support
2 months ago
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Important information
Contract type:
Freelance / Contract
Work mode:
Onsite
Published on:
29 August 2026
What they need
Key Responsibilities
- Handle inbound customer inquiries via phone, email, or chat
- Provide accurate information and support related to the travel application
- Resolve customer issues professionally and efficiently
- Ensure high customer satisfaction and service quality
Requirements
- Proficient in Mandarin (spoken and written)
- Basic English communication skills
- Fresh graduates are welcome; customer service experience is an advantage
- Willing to relocate to Penang, Malaysia
Relocation & Benefits
- Visa process fully supported by the company
- Flight ticket provided
- One-week hotel accommodation provided upon arrival
- Structured training and career development opportunities
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