Customer Service Representative (Move Consultant)

TWO MEN AND A TRUCK® Charleston is NOW HIRING for full or part time, enthusiastic, customer focused individual! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

· Base pay of $17.00 hour to start plus commission starting immediately after training!

· Health insurance available

· Career advancement opportunities

Responsibilities

· Provide outstanding customer service on all calls and online inquiries

· Recommend moving services and products based on cost, availability, and customer specifications

· Input information into internal move software to provide accurate moving estimates and schedule moves

· Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns

· Prepare move-related paperwork and documents

· All other duties as assigned

Requirements

· High school diploma or GED

· At least 1 year of sales and/or customer service experience a plus

· Excellent customer service skills: effective listening and communication

· Ability to multi-task and enter customer data into move software while on the phone

· Confidence to initiate customer contact and comfortable asking for the sale

· Willing to submit to pre-employment background check and drug screen

· Creative problem solving skills

· Strong team player who works productively with a wide range of people and personalities

· Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person