Customer Service Representative / Office Admin

Job Title: Customer Service Representative - PART TIME

About Us: We are a dynamic and growing company committed to helping home owners save their home from foreclosure. Our team values collaboration, innovation, and excellence in all that we do. We're seeking a Customer Service Representative/ Office Admin to join us in providing exceptional support to our valued clients.

Job Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, and text.
• Assist clients with any kind of questions or concerns.
• Handle client's complaints with patience and empathy, ensuring a positive resolution.
• Document client interactions accurately and maintain records in our CRM system.
• Continuously seek ways to improve the client experience and contribute to team goals.

Qualifications:

• Previous client service experience is preferred, but not required.
• Strong communication skills, both verbal and written.
• Empathetic and client-focused attitude.
• Ability to multitask and handle inquiries efficiently.
• Problem-solving skills and adaptability in fast-paced situations.
• Proficiency in using basic computer software and CRM systems.
• High school diploma or equivalent.

Perks:

• Competitive salary.
• Opportunities for advancement within the company.
• Collaborative and supportive work environment.
• Ongoing training and development opportunities.

Also, most importantly looking for someone with positive attitude, that can communicate
and work well with others under any circumstance.

Job Types: Full-time, Contract

Pay: From $21.00 per hour

Physical Setting:

• Office

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Beverly Hills, CA (Required)

Ability to Relocate:

• Beverly Hills, CA: Relocate before starting work (Required)

Work Location: In person