Digital Room (Philippines) , Inc.
Customer Service Representative (on-site)
2 months ago
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Important information
Contract type:
Permanent
Location:
Mandaluyong City, Metro Manila, Philippines
Work mode:
Onsite
Published on:
28 August 2026
What they need
Basic Salary + Non-Taxable Allowance + 15% Night Differential + Signing Bonus and Medicine reimbursement + HMO once hired!
Up to 8k monthly incentives!!!
Qualifications:
At least Senior High School Graduate/Highschool graduate (Old curriculum)
Excellent written and spoken English communication skills
Applicants must be willing to work in an office-based setup
Applicants must be willing to work in PARAGON PLAZA, MANDALUYONG CITY
Willing to work during Manila night hours (shifting schedules) and weekends
Primary Duties and Responsibilities:
- Connect with our clients to build relationships, provide excellent customer service and create raving fans for the business.
- Create a genuine connection with our customers and identify customer concerns and needs proactively.
- Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one call.
- Provide feedback and help escalate customer concerns in a timely manner significant to customer service executives.
- Stay up to date on all relevant company and product updates and information
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