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Customer Service Representative (on-site)

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Onsite

Customer Service Representative (on-site)

Digital Room (Philippines) , Inc.

Customer Service Representative (on-site)

2 months ago

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Important information


Contract type:

Permanent

Location:

Mandaluyong City, Metro Manila, Philippines

Work mode:

Onsite

Published on:

28 August 2026

What they need


Basic Salary + Non-Taxable Allowance + 15% Night Differential + Signing Bonus and Medicine reimbursement + HMO once hired!

Up to 8k monthly incentives!!!

Qualifications:

  • At least Senior High School Graduate/Highschool graduate (Old curriculum)

  • Excellent written and spoken English communication skills

  • Applicants must be willing to work in an office-based setup

  • Applicants must be willing to work in PARAGON PLAZA, MANDALUYONG CITY

  • Willing to work during Manila night hours (shifting schedules) and weekends

Primary Duties and Responsibilities:

  • Connect with our clients to build relationships, provide excellent customer service and create raving fans for the business.
  • Create a genuine connection with our customers and identify customer concerns and needs proactively.
  • Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one call.
  • Provide feedback and help escalate customer concerns in a timely manner significant to customer service executives.
  • Stay up to date on all relevant company and product updates and information

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