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Customer Service Representative | International Chat

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Onsite

Customer Service Representative | International Chat

Tech Mahindra

Customer Service Representative | International Chat

Skills

Customer Support

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹350,000 – ₹425,000 / year

Location:

Noida, Uttar Pradesh, India

Work mode:

Onsite

Published on:

31 August 2026

What they need


International Non Voice

Role & responsibilities

  • Handled international customer queries and complaints via chat.
  • Ability to handle 2-3 chats at a time.
  • Provide customer support and issue resolution for global clients.
  • Deliver high-quality customer service experience.
  • Maintain call quality standards (CSAT) and meet targeted KPIs.
  • Upsell / cross- sell wherever applicable**.**

Preferred candidate profile

  • Minimum 1 year of International BPO Experience mandatory
  • Excellent Communication skills
  • Flexible working in rotational shifts and rotational week offs
  • Immediate joiners preferred

Interested Candidates can share their CV or connect below:

WhatsApp: 9871459736

Email ID: [email protected]

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