Customer Service Representative | Onkaparinga

Customer Service Representative | Short-Term Contract

Location: Southern Suburbs (Onkaparinga / Noarlunga area)

Pay Rate: $41.82 per hour

Hours: Full-Time | Monday to Friday, 8:30 AM - 5:00 PM

Duration: 3-week assignment starting late September (potential extension for 1-2 weeks)

About the Role

We are seeking a confident, articulate, and resilient Customer Service Representative for an immediate full-time contract based in the southern suburbs. This position focuses on proactive phone-based follow-ups, accurate data entry, and processing administrative updates within a fast-paced team environment.

Key Responsibilities

• Conducting outbound administrative phone calls to follow up on outstanding account and registration details.
• Accurately inputting and updating high volumes of records into Microsoft Excel and specialised online databases.
• Safely processing payments directly over the phone.
• Professionally handling challenging or escalated caller interactions with tact, composure, and diplomacy.

What We Are Looking For

• Strong Resilience: Comfortable handling difficult conversations professionally while maintaining a calm, customer-focused approach.
• Technical Proficiency: Confident skills in Microsoft Excel, email communication, and web-based databases.
• Communication Skills: Excellent verbal and written capabilities with a clear, articulate phone manner.
• Reliability: Available to commit to full-time hours for the full duration of the contract starting in late September.

How to Apply

Click APPLY and upload your CV in WORD format. For confidential enquiries please contact Paige at [email protected].

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.