Customer Service Representative - Over the Phone Interview | CDO

Customer Service Representative – Call Center Agent | Cagayan de Oro

Metacom Careers is hiring Customer Service Representatives (CSR) in Cagayan de Oro (CDO). No call center experience is required, making this a great opportunity for fresh applicants and first-time BPO job seekers.

The position is onsite, and qualified candidates from outside CDO may be eligible for a relocation package.

Job Details

• Position: Customer Service Representative
• Support Channel: Voice
• Work Setup: Onsite
• Location: Cagayan de Oro (CDO)
• Employment Type: Full-Time
• Salary Package: Up to ₱22,000
• Experience: No experience required
• Education: High School Graduate / Senior High School Graduate
• English Proficiency: B2

Responsibilities

• Assist customers with their inquiries and concerns
• Provide accurate information about products and services
• Handle customer requests, account concerns, and service issues
• Troubleshoot basic service-related concerns
• Resolve customer complaints professionally and efficiently
• Process account updates and other customer requests
• Document customer interactions accurately
• Escalate complex concerns when necessary
• Maintain quality and customer service standards

Qualifications

• High School Graduate or Senior High School Graduate
• No call center experience required
• Customer service or CCE experience is preferred
• Good communication and active listening skills
• Basic computer knowledge
• Strong problem-solving and customer service skills
• Willing to work onsite in Cagayan de Oro
• Applicants from outside CDO may be eligible for a relocation package

Why Join Metacom Careers?

• Salary package of up to ₱22,000
• No BPO experience required
• Great opportunity for HS and SHS graduates
• Relocation package available for qualified candidates from outside CDO
• Build valuable customer service and communication skills
• Opportunity to grow your BPO career

Apply Now — Start your Customer Service Representative career with Metacom Careers in Cagayan de Oro.

Pay: Php22,000.00 - Php27,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person