Customer Service Representative (Part-Time)

*** Shifts: 10:00 AM - 3:30 PM or 12:00 PM - 5:30 PM

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

• Payroll

• Data entry

• Freight reports

• Driver collect reports

• Billing and filling

• Skillful in Microsoft Office Programs

• Excellent keyboarding skills

• Has worked in a fast paced environment and has excellent attention to detail

• Experience with handling a high volume of phone calls

• Exceptional communication and customer service skills