Fusion CX
Customer Service Representative – Pioneering Telco Account
2 months ago
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Important information
Contract type:
Permanent
Salary:
₱300,000 – ₱360,000 / year
Location:
Metro Manila, Philippines
Work mode:
Onsite
Published on:
13 August 2026
What they need
Be Part of Something New!
We're looking for passionate and customer-focused individuals to join our Pioneering Telco Account in Eastwood, Quezon City. If you're looking for a career where your contributions matter and your growth is a priority, this is your chance to be part of a team from the very beginning.
As one of our pioneer employees, you'll help shape the customer experience while gaining valuable exposure, learning opportunities, and career advancement as the account grows.
What You'll Do
- Assist customers with their inquiries, account concerns, and service requests.
- Provide accurate information and effective solutions.
- Deliver exceptional customer service through phone-based interactions.
- Meet quality, productivity, and customer satisfaction goals.
- Collaborate with teammates to create a positive customer experience.
Qualifications
- At least a High School Graduate (Senior High School Graduate preferred).
- Excellent English communication skills.
- Customer service or BPO experience is an advantage but not required.
- Willing to work onsite in Eastwood, Quezon City.
- Willing to work on shifting schedules, including weekends and holidays.
Why Join Our Pioneering Team?
- Competitive salary package.
- Performance-based incentives and bonuses.
- Paid training and continuous learning opportunities.
- HMO and other company benefits.
- Supportive leadership and collaborative work environment.
- Excellent career growth opportunities as the account expands. Pioneer employees are often among the first considered for promotions, leadership roles, and specialized career paths.
- Be part of building a high-performing team from the ground up and make a lasting impact.
Start your next career journey with a company that invests in your potential. Join our pioneering telco team and grow with us!
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