Sapient Solutions

Customer Service Representative – Retail Fixed Term | Lipa, Batangas
Metacom Careers is hiring Customer Service Representatives for a Retail Fixed-Term position in Lipa. This opportunity is open to High School and Senior High School Graduates with good communication skills.
Job Details
<ul>
<li>Position: Customer Service Representative</li>
<li>Account Type: Retail</li>
<li>Employment Type: Fixed Term</li>
<li>Location: Lipa</li>
<li>Work Setup: Onsite</li>
<li>Schedule: Shifting</li>
<li>Experience: No BPO experience required</li>
<li>Education: High School Graduate / Senior High School Graduate</li>
<li>Allowance: ₱2,000</li>
<li>SCP: ₱412</li>
<li>Salary Range: ₱14,000–₱30,000</li>
</ul>
Responsibilities
<ul>
<li>Assist customers with retail-related inquiries and concerns</li>
<li>Provide accurate information about products and services</li>
<li>Handle customer requests and resolve concerns professionally</li>
<li>Assist with orders, returns, exchanges, and other customer needs</li>
<li>Document customer interactions accurately</li>
<li>Follow account procedures and service standards</li>
<li>Escalate concerns when necessary</li>
</ul>
Qualifications
<ul>
<li>High School Graduate / Senior High School Graduate</li>
<li>No BPO experience required</li>
<li>Good communication skills</li>
<li>Strong customer service and problem-solving skills</li>
<li>Basic computer skills</li>
<li>Willing to work onsite in Lipa</li>
<li>Willing to work on a shifting schedule</li>
<li>Willing to work under a fixed-term employment arrangement</li>
</ul>
Benefits
<ul>
<li>HMO from Day 1</li>
<li>Paid training</li>
<li>Paid leave credits</li>
<li>13th Month Pay</li>
<li>Government-mandated benefits</li>
<li>Employee recognition programs</li>
</ul>
Why Join Metacom Careers
<ul>
<li>No experience needed — beginner-friendly entry point into BPO</li>
<li>Paid, structured training before handling live calls</li>
<li>Clear path to Team Lead, QA, or Trainer roles</li>
<li>Stable, high-demand position</li>
</ul>
Apply Now — Start your Customer Service Representative career with Metacom Careers today.
Pay: Php14,000.00 - Php30,000.00 per month
Benefits:
<ul>
<li>Company Christmas gift</li>
<li>Company events</li>
<li>Free parking</li>
<li>Health insurance</li>
<li>Opportunities for promotion</li>
<li>Paid training</li>
<li>Pay raise</li>
<li>Promotion to permanent employee</li>
</ul>
Work Location: In person

Customer Service Representative (Retail - Fixed Term) - Virtual Process | Lipa, Batangas

Customer Service Representative (Retail - Fixed Term) - Virtual Process | Lipa, Batangas

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