Customer Service Representative - Sales

Customer Service Representative – Speedy Monkey (Fort Lauderdale, FL)

Who We Are
Speedy Monkey is a premium toy & gift company based in Fort Lauderdale, selling nationwide to toy, baby, and gift stores. To support our growth, we’re looking for a motivated Customer Service Representative.

Your Role
You’ll be the first point of contact for customers (B2B & B2C), handling calls, emails, and online inquiries. You’ll process orders, manage returns, and support our Sales Reps to ensure customer satisfaction. You’ll also help key accounts, oversee e-commerce platforms (Shopify, marketplaces), and occasionally attend trade shows (1 or 2 per year)

What We’re Looking For

• 2+ years experience in customer service
• Strong communication & active listening skills
• Ability to multitask and stay organized
• Experience with Shopify & online marketplaces is a plus

Job Type
Full-time (hybrid: Wed & Fri remote).
At Speedy Monkey, we value people more than diplomas—you’ll thrive here if you bring energy, curiosity, and a positive spirit.

Send your resume with details of your availability.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Ability to Commute:

• Fort Lauderdale, FL 33306 (Required)

Ability to Relocate:

• Fort Lauderdale, FL 33306: Relocate before starting work (Preferred)

Work Location: In person