Customer Service Representative - San Francisco, CA

Customer Service Representative - San Francisco, CA

Company Overview:

Imagine joining a rapidly growing tech insurance company looking to fundamentally change how the entire insurance industry works; that's the goal!! This insurance agency is in high-growth mode and is blending cutting-edge technology with a stellar client experience! This company is looking to add a Customer Service Representative to be the face of this transformation!! Think Instagram, Facebook, and Snapchat. Those companies reshaped the way society interacts with one another. This company is doing the same thing in the insurance industry! Come join us to change the world!

What’s in it for you?

• Compensation: $23 - $28/hour depending on your experience
• Schedule: Monday - Friday workweek
• Benefits: Full suite of benefits including medical, dental, and vision coverage
• Paid Time Off: Paid time off and paid holidays
• Education & Training: Dedicated mentorship and training program with room for growth!
• Team: Fast-growing and tech-driven team

Essential Skills:

• Experience: Administrative, client-facing, or call center experience
• Software: Microsoft Office and Customer Relationship Management CRM systems

Bonus Points:

• Industry Knowledge: 1-2+ years of prior insurance experience is highly desirable
• License: Active Property & Casualty License or willing to obtain
• Experience: Customer Service background handling a large volume of inbound and outbound calls
• Language: Bilingual in Spanish is a plus!

The Key Responsibilities:

• Responsible for managing back-to-back inbound and outbound calls.
• Respond to inquiries regarding client accounts, payments, etc.
• Be the face of the company by being the first point of contact for urgent client needs.
• Complete list of daily duties such as ensuring invoices are paid, handling account renewals, etc.
• Documentation on all account activity and an ongoing duties list that is consistently updated.

Apply Now!

Why Insurance Relief™?

As a businessperson in the insurance industry, it is an advantage to partner with a staffing expert and ally who understands your unique skills and needs. With vast experience in the insurance arena, Insurance Relief™ works with brokers, carriers, and third-party administrators to locate and place the best people for positions ranging from entry-level to senior management. We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities.

Insurance Relief™ provides ample opportunities for you to put your skills to work so if this position is not quite the fit for you please give us a call to hear about all of the other opportunities we have available.