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Customer Service Representative - State Farm Agent Team Member

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Onsite

Customer Service Representative - State Farm Agent Team Member

Mike Lewis - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

20 days ago

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Important information


Contract type:

Permanent

Salary:

$35,000 – $60,000 / year

Location:

Knoxville, TN, USA

Work mode:

Onsite

Published on:

6 October 2026

What they need


Benefits:

  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Mike Lewis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

QUALIFICATIONS:

  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

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