Customer Service Representative (Teller)

We're a local bank that has been partnering with this community for more than a century.  We've come alongside and helped build businesses, launch ideas, raise families and fulfill dreams.  Our favorite mission is the kind that can have a positive impact every day. 

As a full-time employee of United Bank, you would join an outstanding, supportive culture of employees. You would also gain several attractive benefits, including the following:

• Paid vacation and sick (ESTA);
• Health, dental, vision, and life insurance;
• Long and short-term disability;
• 401(k) retirement plan with company match;
• Education reimbursement;
• Wellness opportunities;
• Training and development opportunities;
• Pay for performance;
• Promote from within philosophy;
• Bank products and services;
• Veteran friendly employer.

We have an excellent opportunity for a full-time Customer Service Representative for our branch in Wayland, Michigan. United Bank is searching for driven individuals who are focused on building relationships with our customers by meeting their financial objectives. Whether you have several years of experience or are new to the banking industry, we would love to help you achieve your personal and professional goals.

The Customer Service Representative position is a fundamental position at United Bank. Customer Service Representatives have the important role of being the first impression our customers have of United Bank. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks. It is the relationship you build with customers that creates account retention. To excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will also be responsible for areas of compliance as it relates to your position and may be assigned special projects or additional duties.

Preferred Qualifications:

• High school diploma or equivalent;
• 3 to 6 months related experience and/or training;
• Strong verbal and written communication;
• Strong attention to detail and organization skills.

United Bank of Michigan is proud to be an Equal Opportunity and Affirmative Action Employer, and to have an inclusive culture to promote and ensure equal opportunity decisions regardless of race, color, sex, national origin, religion, disability, military and/or veteran status or any other legally protected status.

If you require an accommodation to apply to this position, please call (616) 559-4510, or email [email protected]. This contact information is for accommodation purposes only.