Customer Service Representative/Cafe Assistant

Description: Our Customer Service/ Café Assistant position will be cross-trained to work both the Front Desk area and our Courtside Café. Training will be provided for our scheduling software, POS system, and  appliances in the café.   Qualifications: Excellent interpersonal skills, good computer skills, enjoy working with the public.   Duties:: ·        Greeting customers ·        Answering telephone ·        Answering customer questions regarding the facility and all the programs that are run within it ·        Monitoring company e-mail and message services and responding to messages ·        Assisting management and marketing staff with e-mail and telephone sales and marketing campaigns ·        Setting up facility rooms and equipment ·        Taking and filling food and beverage orders ·        Preparing food using hot oil fryers and TurboChef ovens using prescribed recipes ·        Operating computer point-of-sale and scheduling software ·        Facility upkeep ·        Ability to work evenings and weekends (hours may increase during the facility’s peak periods).