Customer Service Representative/Contract Signer

About Oracle Management:

Oracle Management is a nationwide debt management and negotiation firm dedicated to helping clients regain control of their financial futures. Our team values integrity, collaboration, communication, and professional growth, all while making a meaningful impact on people's financial lives.

Position Overview:

We are seeking motivated and client-focused Customer Service Representatives to join our team. The ideal candidate will assist clients with debt management solutions, provide exceptional support, and ensure a positive customer experience. This role requires excellent communication, empathy, and the ability to multitask while helping clients achieve their financial goals.

• Respond promptly to client inquiries via phone, email, or chat.
• Provide guidance and support on debt management strategies and services.
• Maintain accurate records of client interactions and progress.
• Collaborate with account managers and internal teams to resolve client concerns efficiently.
• Ensure a positive and professional client experience at all times.
• Conduct follow-ups with clients to track progress and provide updates on their debt management plans.

Qualifications:

• High school diploma required; Associate/ Bachelor's preferred.
• Excellent verbal and written communication skills.
• Experience in customer service, call centers, or client support preferred.
• Ability to multitask, manage time effectively, and maintain client focus.
• Empathy, patience, and problem-solving skills are essential.
• Interest or experience in debt management or financial services a plus.

Benefits:

• Competitive pay ($17-$20/hr)
• Opportunities for career advancements and professional development.
• Supportive, collaborative team environment.
• Training in client relations, debt management, negotiation strategies.

How to Apply:

Click "Apply Now" on Indeed to submit your resume.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Work Location: In person