Customer Service Representative/Dispatcher

What We're Looking For

We're looking for someone who enjoys helping people, stays organized under pressure, and thrives in a fast-paced environment. As the first point of contact for both Mr. Handyman of Spokane and Window Genie of Spokane, you'll play an important role in creating an exceptional customer experience from the very first phone call.

Because our office supports two growing businesses, the ideal candidate is comfortable multitasking, managing competing priorities, and switching between different customer needs throughout the day. You'll be scheduling appointments, coordinating technician calendars, following up with customers, and helping keep both businesses running smoothly.

We're looking for someone who:

• Enjoys talking with people and providing outstanding customer service
• Is highly organized and detail-oriented
• Can effectively multitask in a busy office environment
• Works well independently and as part of a team
• Has strong phone, communication, and problem-solving skills
• Is comfortable using computers and learning new software
• Has at least 2 years of office, scheduling, or customer service experience

Why You'll Love Working Here

• Competitive pay of $21-$25 per hour, depending on experience
• Monthly commission and bonus opportunities
• The opportunity to earn commissions by helping both Mr. Handyman and Window Genie achieve sales and booking goals
• Monday-Friday schedule
• Paid time off and flexibility for life's important events
• Advancement and growth opportunities
• A supportive, team-oriented work environment
• The chance to make a real impact in two successful local businesses

We believe great employees should share in the success they help create. In addition to your hourly wage, you'll have the opportunity to earn additional income through commission programs tied to sales and booking performance for both companies.

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person