Customer Service Representative/Office Admin

Are you someone who thrives on helping others, loves keeping things organized, and isn’t afraid to pick up the phone? We’re looking for a motivated, upbeat, and people-loving Customer Service & Sales Associate to join our team!

This role is the heartbeat of our front office — greeting customers, making outbound calls, creating positive experiences, and helping our distributors and clients get exactly what they need. If you’re someone who enjoys being helpful, professional, and solution-focused (with a bit of hustle in your step), we want to meet you!

What You’ll Be Doing Customer Engagement & Sales

• Greet customers with a smile — be the friendly face they see when we open!
• Assist walk-in customers and answer phone/email inquiries with top-notch service.
• Provide product knowledge, pricing, and quotes confidently and clearly.
• Make outbound calls to customers, contractors, distributors, and leads — you're not afraid to dial!
• Research potential clients and support sales growth opportunities.

Communication

• Be the go-to contact for contractors, distributors, and partners.
• Answer calls quickly and follow up on voicemails daily.
• Keep the office professional, welcoming, and organized.

Office Organization & Admin

• Keep common areas, restrooms, and office machines tidy and clean daily.
• Maintain a neat workspace and assist with basic admin tasks as needed.

What We’re Looking For

• Excellent customer service and outbound phone skills
• Confident communicator who can explain quotes and options clearly
• Friendly, positive, and professional at all times
• Strong organizational and multitasking skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Bonus: Experience with social media or bilingual (English/Spanish)

Expectations & Extras

• Willingness to learn our products inside & out
• Passion for helping others and being part of a team
• Check out what we do at www.centuryrootbarrier.com to get to know our product line

Perks & Benefits

• On-the-job training – we’ll set you up for success
• Steady day shift – no nights, no surprises
• A positive, supportive, fun work environment

Let’s grow together!

Job Type: Full-time

Benefits:

• On-the-job training
• Parental leave
• Professional development assistance

Work Location: In person

Pay: $17.50 - $20.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person